Privacy Policy

At YUPOMA, we are committed to protecting the privacy of our users and processing their personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and current Spanish legislation.

1. DATA CONTROLLER

Controller: YUPOMA (Yulia Albegova)
Tax ID (NIF): Y8415996B
Address: Avenida del Carabasí, 1, 03130 Santa Pola, Alicante, Spain
Email address: info@yupoma.com
Website: yupoma.com

2. DATA WE COLLECT

Depending on the user's interaction with the website, we may collect the following data:

  • Name and surname
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Order-related data
  • Payment information (processed via secure gateways, without full storage at YUPOMA)

3. PURPOSE OF PROCESSING

Personal data is collected and processed for the following purposes:

  • Managing and processing orders placed in the online store
  • Managing shipments, returns, and customer service
  • Sending communications related to the order
  • Sending commercial communications only if the user has given their express consent
  • Improving user experience and website functionality

4. LEGAL BASIS

The legal basis for data processing is:

  • The execution of a sales contract
  • Compliance with legal obligations
  • User consent (in the case of commercial communications)
  • Legitimate interest in improving our services

5. DATA RETENTION

Personal data will be kept for as long as necessary to fulfill the purpose for which it was collected and for the periods legally required.

6. DATA RECIPIENTS

Data may be shared with third parties only when necessary for the provision of the service, such as:

  • Transport and logistics companies
  • Payment providers (e.g., Shopify Payments, PayPal)
  • Technology and hosting providers

All third parties comply with data protection obligations in accordance with the GDPR.

7. USER RIGHTS

The user may exercise the following rights at any time:

  • Right of access
  • Right to rectification
  • Right to erasure (right to be forgotten)
  • Right to object
  • Right to restriction of processing
  • Right to data portability

To exercise these rights, you may contact us at: info@yupoma.com

8. DATA SECURITY

YUPOMA adopts appropriate technical and organizational measures to ensure the security of personal data and to prevent its loss, misuse, alteration, or unauthorized access.

9. COMMERCIAL COMMUNICATIONS

The user will only receive commercial communications if they have provided their express consent. You may unsubscribe or revoke such consent at any time.

10. COOKIES

This website uses cookies to improve the browsing experience. The user can configure or reject the use of cookies at any time through the banner or browser settings.